You would think that would mean Canadians would get some sort of discount since the value is not the same. Also, as an early adopter, I currently have the $8/month plan. If I upgrade to the family plan, I essentially lose the discount. I hope Google thinks about these things...
Please remove the ads from Youtube music for Gogle Music subscribers again! The ads came back when you launched Youtube Red which isn't available to me.
THIS!!!! Really, I want the ability for a Chromecast Audio to be usable with a Chromecast 2 device that is plugged into a TV. This, would be the ultimate setup for my home automation!
Will this affect the device limit? I still have a rather large number of devices that I use to access my account. Will this decrease the number of devices per user, or does each user get a set number of devices that they can access the service on?
so what you are saying is that as a paying subscriber, i can only use 1 user, and the only way for me to share my account with one other person(my wife) is to pay the subscription for 6 people? i think this is a pretty huge oversight on Google's part, especially to users (like myself) that have been using play music since day one.
@Unknown, It's not an oversight, because it's still cheaper than signing your wife up for her own subscription @$10 month. Even with the early adopter discount for google play music, you'd still be saving money. It's just distinguishing between people using it for themselves, and people using it for families.
I didn't have to cancel my current account to see the option. Under my subscription details, i saw a new button that says "upgrade to family account" or something along those lines. It seems that the people in invited to my plan did, indeed, need to cancel their current account to join my plan.
If you aren't seeing this button yet, then i assume it hasn't rolled out to you (or your area or whatever) yet.
Any idea when we can sign up on a web browser or iOs? My Rdio family plan expires in 4 days and I need to switch 5 users over. None have Android. Otherwise have to switch to Apple or Spotify and will probably never make the swap back. I can understand not signing up on iOs, but can't you keep the revenue by allowing signups online? Hell, make it only available to those signing up on Chrome with a Google+ account.
If you don't want to wait and do not have access to an android device there is another (though admittedly convoluted) solution. Install Bluestacks (an Android emulator) on your PC/Mac and sign in/manage your family plan from there.
This notice is confusing. "start offering the Google Play Music family plan today" sounds like it is actually available today, but it does not appear to be.
Where do I configure my family? On the web? Do I need android?
I also wonder if there "Any concessions for those of us who are on the early adopter pricing for Google Music?"
The only thing that sucks about this just rolling out is if you just already got charged for the regular subscription amount for this month. So we would have to pay twice for the month.
I switched mine this morning. It isn't going to bill me for the new family account until the 23rd. So I think they are giving you a partial free month of the family plan.
Yes! Google has instructions here: https://support.google.com/googleplay/answer/6317786
Note that the blog post stated that it would be rolling out over the next few days, so if the option isn't showing up for you yet, you may have to wait a bit. Someone said they called and were told the US rollout should be complete by 1PM PST.
So, I can only sign up on an Android device at some point soon? What if I subscribe to Google Music, but do not own any Android devices? I may as well go back to an Apple Music family plan that I can actually purchase right now.
You add additional Google Accounts as subusers (up to five plus yourself, for a total of 6). I had the same question and confirmed it by calling Google Support.
I've got a Standard GApps and I'm guessing I'll be SOL. But reverting to my GMail account means losing everything I've built up (purchases in particular, but I don't relish uploading all my photos again either).
According to the help pages, you can't be a family manager with a Google Apps account. It does not say if you can be a family member with an apps account.
This also bummed me out to no end. Google, please reconsider this and do not bundle the standard google app account (grandfathered) as a paid business/non-profit account. I've got a family of 4 each with their own google accounts and I don't want to pay $40 a month for individual accounts!
Google Apps is for businesses. I'm not sure why people are surprised they can't be part of family plans. The entire purpose is for your BUSINESS to manage your account. They don't want your account managed by your family.
Like Chris I've had my family set up with GApps for a very, very long time (long before it was Google Apps for Business). I really wish they'd come up with some sort of 'Google Apps for Families' because I, too, and very disappointed when it comes to great features like this not being available.
I really don't understand this. Several years ago they had the "great unification" where supposedly all the problems regarding lack of functionality in Google Apps would be resolved. People were told you could finally combine accounts into your Google Apps account... which I did. Now things seem to be falling apart again... first with the Project Fi issue, now with Google Music for families. I can think of no logical reason why this should be an issue anyway. You can now have Youtube Red/Google Music on a GAPPS account. You can have Google Wallet, etc. etc. What is the issue? Regarding the comment from @Turbofool... I signed up for this when it was called Google Apps for Domains... it wasn't associated specifically with a business... the idea was if you didn't want a *.gmail.com address, you could use your own domain via Google Apps for Domains. Even if my account was business related, what's the reasoning here. Like I said earlier, you can have all kinds on "non-business" related apps now with GAPPS... this is just bizarre and arbitrary. If the APPS domain administrator doesn't have an issue, it's not an issue.
Well said Gerald Cox (and others)! I'm in the same boat as many of you. My family has been waiting for months to get this Family Plan. We've been slowly moving our playlists over from other services and cancelling other streaming accounts. I wouldn't mind so much if Google said that it was "coming soon" as they worked out the integration, but this is frustrating. Thankfully, Google has rolled out features to us over time and it's not as bad as it used to be. Hopefully they'll do the right thing.
Well said Gerald Cox (and others)! I'm in the same boat as many of you. My family has been waiting for months to get this Family Plan. We've been slowly moving our playlists over from other services and cancelling other streaming accounts. I wouldn't mind so much if Google said that it was "coming soon" as they worked out the integration, but this is frustrating. Thankfully, Google has rolled out features to us over time and it's not as bad as it used to be. Hopefully they'll do the right thing.
Google Apps accounts actually work really well for families - everyone likes having their e-mail address being their name for one thing.
But if Google really doesn't want people using these accounts for other then work then they should provide a way to move gapps accounts (including history) to regular g-mail accounts.
Just tried to upgrade via the music app but it says my account is not supported as I manage my family's email account via Google apps. Please tell me this is an error!?
I've been an early adopter of Gmail apps and now to be told I cannot upgrade my music account for my family shows huge disloyalty from Google. Shall I head back to Apple iTunes?
It's very frustrating being a Google Apps user. The service is always treated as a second citizen. I was very excited about this feature and now will have to reconsider. So frustrating!
Each family member can authorize up to ten devices. The authorizations are per account, so if you share a tablet with multiple sign ins, each member who uses the device will need to authorize it for their account.
The default is that if another family member tries to use the family payment method the family manager will have to approve each specific purchase. So wild teenagers are not a problem.
Are you sure ? Not what it says here https://support.google.com/googleplay/answer/6294544
"Members of your family group can make purchases on Google Play using the family payment method without your approval. You'll get an email notification each time a family member makes a purchase with the family payment method. "
This is an important but if information. From what I'm reading I can lock them out of making unauthorized in app purchases, but they can still use my card to buy all the movies, apps and magazine subscriptions they want without my consent. No way!
This is an important but if information. From what I'm reading I can lock them out of making unauthorized in app purchases, but they can still use my card to buy all the movies, apps and magazine subscriptions they want without my consent. No way!
Ditto. Seems to me that if the cost to "upgrade" for a regular price individual subscription to the family is only $5/month, it would only be fair that for early subscribers it should only cost us an extra $5/month ($12.99) to upgrade to a family subscription now. Google, we all know you're the greatest service going, please make this happen!
My Google Apps [domain] is owned by me. I don't see any issues here. If they want to get rid of all the "free" users then either provide the means to transition off or create something like a "Google Apps for Families" for us folks to use. I'd gladly pay some sort of reasonable fee, just not as expensive as the Business side.
Well, this sucks. Google fanboys like my family are not eligible because we have a vanity domain for our family. We are not Google for Work or Education, yet we cannot have this service. Total BS. Thanks again Google for screwing your most loyal.
I would love it if Google would add the kind of library sharing that Apple does, so when I purchase an album without a monthly subscription, I can share it with my wife as well.
Wait, if I do this, my kids can buy unlimited content on Google Play using my payment method and I can't restrict that? Insane. I've been looking forward to this for months, but this is a potential dealbreaker...
The documentation seems pretty clear that in-app purchases work how you describe, but not media/content purchases from the Play Store (books, movies, music, etc)
My son and husband both have individual Google Music accounts. Will they lose their playlists and thumbs ups if I upgrade to a family plan, they join, and cancel their individual accounts?
My view on the puts and takes of this implementation, in points: +5 points - Family Plan in Canada!!! Thank you! Wife's and mine subscriptions at $7.99/month each would translate in a saving of $1/m and we can add the kids to the account! -2 points - No YouTube Red in Canada; ads came back to YouTube too -1 point - I'll lose my $2 off for signing up at day one -1 point - Wife will also lose her $2 off for signing up at day one (well, day 2 maybe) So far, it's worth it. But: -1000 points - My kids can now purchase Google Play content?!?!? And I can't stop them? Really Google???? Someone tell me I'm not not understanding how that works.
I assume it is an attempt to keep people from sharing a family plan with friends. But, ironically, I'd trust my friends more to not charge items to me than I do the kids (or their friends playing with their phones, etc..)
Still no Google Now for Gmail Support, Inbox (until recently), and now this. I highly doubt Google gives two shits about its fanboy Google Apps users anymore. We are treated as if we are some mega corporation using Google as our platforms and need special structuring to protect our huge corporations. I have five family members under a vanity domain. We all use Google everything to include Chromebooks and Nexus 5X or 6P devices. Screw you Google.
@derekGordon: by def'n, the legal terms of being a gapps admin are precisely very different to being a personal gmail user and _thats_ the problem! whether you are grandfathered in or not, the domain admin has different rights and ownership of data within the domain. its not special structuring its just the t&cs!
the problem starts and ends with the fact you're using a product designed for businesses, for your family. while functionally its a 'reasonable' fit, the laws and regulations on data are quite different.
I suspect the only sensible route for stability would be to develop an almost-clone of gapps for business called "gapps for groups|families" that has t&cs around domain manager that are more of an aggregate of personal privacy regulation and shared acceptance of accountability over what the domain admin is capable of doing. for a start they wont have visibilty or control over data owned by people in the group unless specific rights are required (eg to manage child accounts etc).
in fact, this product feature is a clear precursor to exactly that outcome, minus either custom domains, or the fact that gapps IDs cannot be currently assigned into groups.
I've been waiting for this since September and had finally given up on Dec 1st and canceled. Subscription ended on the 6th and now here it is. YAY! I go to resubscribe and guess what: not supported on the apps for my domain that my whole family uses. BOO!
Does anyone know if signing up with a throwaway gmail address and inviting my, my wife's, and my daughter's apps address will work?
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For those asking if you you get a discount for using google play music sense its start. Isn't the fact that you are getting it for 6 people for a little less than double the normal price. On top of that to my understanding everyone also gets to activate it on 10 devices per user. Yet you are complaining about a discount. Explain to me how you aren't getting a huge discount for getting that many people for that low of price.
Personally, I just want to keep my $7.99/mo price should I decide to return to a solo subscription. So far, it sounds like that won't be possible; so, I don't want to risk changing to a family plan only to have others bail on their share of the cost. There would be no risk if I could at least get my $7.99/mo price back.
I guess one could argue that we were early adopters for Google Music, and well ... the family plan is still for Google Music. :)
Google has been really good with me about getting me back to the $7.99 price. I think my CC has expired twice. When I would go to renew it would be the higher price. I would contact them and they would fix it immediately. I think they might be willing to do the same if you revert back to a single plan.
Why not give the administrator for free Google Apps account the option to enable family plans? Why must it take 3 months to a year to get the same functionality as a consumer gmail account?
Does anyone know if my personal mp3 music collection is available to all family users? I have digitized books on tape etc that my daughter like to listen to. I don't want to have to re upload things for each family member.
Does anyone know if my personal mp3 music collection is available to all family users? I have digitized books on tape etc that my daughter like to listen to. I don't want to have to re upload things for each family member.
So I can't subscribe on a PC, iPad or Amazon Fire? I don't have a dedicated Android device! I love Google Music but can't get the family plan? Is this just temporary?
This is a big fail for those of us who use Google Apps for Work for our families. It's a really big oversight and means that I'll either have to use Apple Music or Spotify until this is sorted out. Fingers crossed that the policy changes soon.
Will there be the possibility to upgrade an account from a Family Plan member to a full personal one, or otherwise transfer from one to another? You can't do this, for example, with Netflix, and it is very annoying!
Hi everyone! I am having great trouble signing up for the family plan with my Canadian credit card. The account seems to lock me out from any purchase. I have both paypal and CC. Anyone else have this issue?
Such a shame, there is no way I'm giving my kids access to my credit card for Play Store, the family manager should have the option to require authorisation for all purchases on the "family card" not just for in-app purchases.
Enabling Family Plan mean that your family can now buy apps, movies, books, etc. on your credit card without any possible restriction. So you won't add your kids and you won't add your older parents. Excellent for a family plan! this is absolutely stupid! I suggest anyone who would like to regsiter to this offer to NOT do so until this mistake has been corrected.
I recommend start using #GOOGLEAPPSFAIL on all your social media accounts. This has really gotten ridiculous. My post: #GOOGLEAPPSFAIL The latest: Google Apps doesn't work with Google Music Family Plans.
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Yay! I have been waiting for this one!
ReplyDeleteMe too! YouTube Red for the family as well!
Deleteyay for family plans in Canada and sorry we arent worthy enough for Red
ReplyDeleteWait, so there is no Red access as part of Play Music subscription in Canada?
DeleteNot until Red is released in Canada
DeleteThis comment has been removed by the author.
DeleteYou would think that would mean Canadians would get some sort of discount since the value is not the same. Also, as an early adopter, I currently have the $8/month plan. If I upgrade to the family plan, I essentially lose the discount. I hope Google thinks about these things...
DeleteYeah hopefully they take into account that you've already saved like $50 and so have essentially gotten about 3 months of this new service for free.
Deletethe discount is implicit through the exchange rate...
DeleteGood point Alex. Hadn't considered that. lol (I'm unknown #1 on this thread).
DeleteYou have Red Green, isn't that enough?
DeleteUnknown #1. Really brother? You can get 6 family members for the price of 1 and 1/2. And you get YTRed.
DeleteGreetings from Atlanta
Unknown #1. Really brother? You can get 6 family members for the price of 1 and 1/2. And you get YTRed.
DeleteGreetings from Atlanta
Not to worry. We don't even have Play Music yet.
DeleteThis comment has been removed by the author.
ReplyDeleteI'll be hitting refresh in the app every day till I see the upgrade option!
ReplyDeleteGreat news!!! What about spain members? Thanks!
ReplyDeletehow do you actually do it?
ReplyDeleteHi Jim,
DeleteCheck out this help center article! https://support.google.com/googleplay/answer/6317786
So only from the Android App only? Not seeing options on website nor iOS app.
DeleteIt sounds like it yes, only from the Android App.
DeleteDumbest thing ever.
Please remove the ads from Youtube music for Gogle Music subscribers again!
ReplyDeleteThe ads came back when you launched Youtube Red which isn't available to me.
You should contact google support, I don't think that should be happening; I haven't been hearing ads after Youtube Red launched.
DeleteNow what about Multiroom ability for Chromecast Audio?
ReplyDeleteTHIS!!!! Really, I want the ability for a Chromecast Audio to be usable with a Chromecast 2 device that is plugged into a TV. This, would be the ultimate setup for my home automation!
DeleteMultiroom ability was just announced! http://chrome.blogspot.com/2015/12/even-more-to-love-about-chromecast-audio.html
DeleteThis comment has been removed by the author.
ReplyDeleteWill this affect the device limit?
ReplyDeleteI still have a rather large number of devices that I use to access my account.
Will this decrease the number of devices per user, or does each user get a set number of devices that they can access the service on?
Hi ritalin,
DeleteEach family member can use Google Play Music on up to 10 devices each.
so what you are saying is that as a paying subscriber, i can only use 1 user, and the only way for me to share my account with one other person(my wife) is to pay the subscription for 6 people? i think this is a pretty huge oversight on Google's part, especially to users (like myself) that have been using play music since day one.
Delete@Unknown, It's not an oversight, because it's still cheaper than signing your wife up for her own subscription @$10 month. Even with the early adopter discount for google play music, you'd still be saving money. It's just distinguishing between people using it for themselves, and people using it for families.
DeleteOur family is so excited for this! Any concessions for those of us who are on the early adopter pricing for Google Music?
ReplyDeleteThis guy asking the important questions!
DeleteYes please. Something for us early adopters.
DeleteReally? It's like getting 5 more accounts for the price of one more early adopter account, I don't think we need concessions.
DeleteIf you think about it, you've already saved like $50 so far and so have essentially gotten about 3 months of this new service for free.
Deleteyup i would like to know this as well
DeleteKeep your existing individual plan or convert to the family plan at list price.
DeleteHey, thanks to all the hoi polloi for the snark. Still waiting for an official response from the Big G to this question...
DeleteAnd how much will it be in the UK? If YouTube Red were to come to the UK (PLEASE!?), then this would be a really compelling option.
ReplyDeleteI'll sign up in a second when you add YouTube Red for Canada. Until then, nope!
ReplyDeleteI'll second that!
DeleteI'll second that!
DeleteBrazil, please!
ReplyDeleteYes! I was hoping this new plan would go wolrd wide since day one. It's a bummer since is probably taking a long time to get here in Brazil.
DeleteIf I already have a US unlimited individual subscription, do I need to cancel that first to see a family option?
ReplyDeleteI would like to know the answer to this as well.
DeleteMe too.
DeleteAdd a "me too" to this question. How do we convert multiple individual accounts into one family account.
DeleteThis comment has been removed by the author.
DeleteHi David,
DeleteSee the "Upgrade to a family plan from an individual subscription" steps at https://support.google.com/googleplay/answer/6317786.
I didn't have to cancel my current account to see the option. Under my subscription details, i saw a new button that says "upgrade to family account" or something along those lines. It seems that the people in invited to my plan did, indeed, need to cancel their current account to join my plan.
DeleteIf you aren't seeing this button yet, then i assume it hasn't rolled out to you (or your area or whatever) yet.
Yes finally can add this to my kids new nexus 5x as an Christmas gift lol
ReplyDeletestill trying to figure out how to sign up for this if i'm already a sub
ReplyDeleteHi Duan,
DeleteSee the "Upgrade to a family plan from an individual subscription" steps at https://support.google.com/googleplay/answer/6317786.
thank you!
Deleteapparently my app needed to refresh because i didnt see the upgrade option before all this.
DeleteCan I sign up for this on my computer? I have an iPhone but I really want this family plan! :(
ReplyDeleteHi Leonardo,
DeleteUnfortunately not today, the Family Manager will need an Android device to subscribe to the Family Plan.
Any idea when we can sign up on a web browser or iOs? My Rdio family plan expires in 4 days and I need to switch 5 users over. None have Android. Otherwise have to switch to Apple or Spotify and will probably never make the swap back. I can understand not signing up on iOs, but can't you keep the revenue by allowing signups online? Hell, make it only available to those signing up on Chrome with a Google+ account.
DeleteIf you don't want to wait and do not have access to an android device there is another (though admittedly convoluted) solution. Install Bluestacks (an Android emulator) on your PC/Mac and sign in/manage your family plan from there.
DeleteThis notice is confusing. "start offering the Google Play Music family plan today" sounds like it is actually available today, but it does not appear to be.
ReplyDeleteWhere do I configure my family? On the web? Do I need android?
I also wonder if there "Any concessions for those of us who are on the early adopter pricing for Google Music?"
I called Google Support today to verify when the service would be available. They said it will be available to all American users within 24 hours.
DeleteWill carrier billing be added as an option for the subscription plan as well?
ReplyDeleteWill carrier billing be added as an option for the subscription plan as well?
ReplyDeleteThe only thing that sucks about this just rolling out is if you just already got charged for the regular subscription amount for this month. So we would have to pay twice for the month.
ReplyDeleteI switched mine this morning. It isn't going to bill me for the new family account until the 23rd. So I think they are giving you a partial free month of the family plan.
DeleteSo my play subscription just pulled its 10$ if I sign up for the family plan will it only cost me 5$ more?
ReplyDeleteyes
DeleteDoes anyone know if there is an option to upgrade. I currently have a free all access trial? Thanks!
ReplyDeleteYes, i'd like to know this as well.
DeleteYes! Google has instructions here: https://support.google.com/googleplay/answer/6317786
DeleteNote that the blog post stated that it would be rolling out over the next few days, so if the option isn't showing up for you yet, you may have to wait a bit. Someone said they called and were told the US rollout should be complete by 1PM PST.
So, I can only sign up on an Android device at some point soon? What if I subscribe to Google Music, but do not own any Android devices? I may as well go back to an Apple Music family plan that I can actually purchase right now.
ReplyDeleteInstructions are to use the Google Play Store app for now. I'm sure that there will be a web version soon.
DeleteBring it on...
ReplyDeleteBring it on...
ReplyDeleteSo do I need to put my E-Mail info on someone elses phone or does it grant permission in settings to other gmails.
ReplyDeleteYou add additional Google Accounts as subusers (up to five plus yourself, for a total of 6). I had the same question and confirmed it by calling Google Support.
DeleteYes, you sign up as family manager and then delegate family membership to up to five additional accounts.
DeleteIt's all in the Help Center:
https://support.google.com/googleplay/topic/6209538?hl=en
When will be available in Ireland (Europe )?
ReplyDeleteThanks BM
Will it support Google Apps accounts?
ReplyDeleteStandard? Education, Non-profit, or Business?
DeleteI've got a Standard GApps and I'm guessing I'll be SOL. But reverting to my GMail account means losing everything I've built up (purchases in particular, but I don't relish uploading all my photos again either).
According to the help pages, you can't be a family manager with a Google Apps account. It does not say if you can be a family member with an apps account.
DeleteLink: https://support.google.com/googleplay/answer/6286986#troubleshoot_error
Nope, it doesn't support setting up a family group or joining an existing family group with a Google Apps account.
DeleteI can't understand why this keeps happening. It's absolutely infuriating.
DeleteYes this is absolutely frustrating. Please stop treating Google apps users as second class citizens! I /want/ to give you more money!
DeleteThis also bummed me out to no end. Google, please reconsider this and do not bundle the standard google app account (grandfathered) as a paid business/non-profit account. I've got a family of 4 each with their own google accounts and I don't want to pay $40 a month for individual accounts!
DeleteSo frustrating it doesn't work with Google apps (work) accounts!! I've been waiting for the family feature and now such a disappointment!
DeleteGoogle Apps is for businesses. I'm not sure why people are surprised they can't be part of family plans. The entire purpose is for your BUSINESS to manage your account. They don't want your account managed by your family.
DeleteTurboFool, that wasn't true when I signed up for Google Apps. And there's no way to migrate my music, purchases, and other data to a Gmail account.
DeleteLike Chris I've had my family set up with GApps for a very, very long time (long before it was Google Apps for Business). I really wish they'd come up with some sort of 'Google Apps for Families' because I, too, and very disappointed when it comes to great features like this not being available.
DeleteI really don't understand this. Several years ago they had the "great unification" where supposedly all the problems regarding lack of functionality in Google Apps would be resolved. People were told you could finally combine accounts into your Google Apps account... which I did. Now things seem to be falling apart again... first with the Project Fi issue, now with Google Music for families. I can think of no logical reason why this should be an issue anyway. You can now have Youtube Red/Google Music on a GAPPS account. You can have Google Wallet, etc. etc. What is the issue? Regarding the comment from @Turbofool... I signed up for this when it was called Google Apps for Domains... it wasn't associated specifically with a business... the idea was if you didn't want a *.gmail.com address, you could use your own domain via Google Apps for Domains. Even if my account was business related, what's the reasoning here. Like I said earlier, you can have all kinds on "non-business" related apps now with GAPPS... this is just bizarre and arbitrary. If the APPS domain administrator doesn't have an issue, it's not an issue.
DeleteI shall be (im)patiently waiting in the Google Apps Unlimited corner waiting for my turn to leave the timeout corner....
DeleteAdd your voice to this thread: https://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
DeleteWell said Gerald Cox (and others)! I'm in the same boat as many of you. My family has been waiting for months to get this Family Plan. We've been slowly moving our playlists over from other services and cancelling other streaming accounts. I wouldn't mind so much if Google said that it was "coming soon" as they worked out the integration, but this is frustrating. Thankfully, Google has rolled out features to us over time and it's not as bad as it used to be. Hopefully they'll do the right thing.
DeleteWell said Gerald Cox (and others)! I'm in the same boat as many of you. My family has been waiting for months to get this Family Plan. We've been slowly moving our playlists over from other services and cancelling other streaming accounts. I wouldn't mind so much if Google said that it was "coming soon" as they worked out the integration, but this is frustrating. Thankfully, Google has rolled out features to us over time and it's not as bad as it used to be. Hopefully they'll do the right thing.
Delete+1 to not screwing over your most loyal users
DeleteGoogle Apps accounts actually work really well for families - everyone likes having their e-mail address being their name for one thing.
DeleteBut if Google really doesn't want people using these accounts for other then work then they should provide a way to move gapps accounts (including history) to regular g-mail accounts.
Dang it Google. I just bought a personal subscription (and one for my girlfriend) like a week ago!
ReplyDeletewell cancel one, upgrade the other, and link the 2, then you actually save $5
DeleteWhen will it available in Germany?
ReplyDeleteThis is great news.
ReplyDeleteSpain please.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteJust tried to upgrade via the music app but it says my account is not supported as I manage my family's email account via Google apps. Please tell me this is an error!?
ReplyDeleteHi Ryan,
DeleteUnfortunately not an error -- you can't create a family group with a Google for Work or Google for Education account.
I also do this - hope we're not excluded!
DeleteYou are I just tried and could not do it either
DeleteI've been an early adopter of Gmail apps and now to be told I cannot upgrade my music account for my family shows huge disloyalty from Google. Shall I head back to Apple iTunes?
DeleteIt's very frustrating being a Google Apps user. The service is always treated as a second citizen. I was very excited about this feature and now will have to reconsider. So frustrating!
DeleteHopefully we can get more posts here: https://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
DeleteHopefully we can get more posts here: https://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
DeleteI wonder how this will impact Device Authorization
ReplyDeleteEach family member can authorize up to ten devices. The authorizations are per account, so if you share a tablet with multiple sign ins, each member who uses the device will need to authorize it for their account.
DeleteIs it true that this allows family members to make purchases using my credit card?
ReplyDeletehttps://productforums.google.com/d/msg/play/5VAUQcVed0M/wQKzWZJFCQAJ
Also, Google Music apparently works in Peru. Does the family plan somehow block the service to users outside the announced countries?
The default is that if another family member tries to use the family payment method the family manager will have to approve each specific purchase. So wild teenagers are not a problem.
DeleteYou can change that requirement if you wish.
Are you sure ? Not what it says here
Deletehttps://support.google.com/googleplay/answer/6294544
"Members of your family group can make purchases on Google Play using the family payment method without your approval. You'll get an email notification each time a family member makes a purchase with the family payment method. "
This is an important but if information. From what I'm reading I can lock them out of making unauthorized in app purchases, but they can still use my card to buy all the movies, apps and magazine subscriptions they want without my consent. No way!
DeleteThis is an important but if information. From what I'm reading I can lock them out of making unauthorized in app purchases, but they can still use my card to buy all the movies, apps and magazine subscriptions they want without my consent. No way!
DeleteWill early adopters ($7.99/mo in the US) lose our special rate if we decide to leave the family plan later?
ReplyDeleteI'm on the early adopter rate as well and wish we got a discount if we upgrade to the family plan.
DeleteI'd like to know as well.
DeleteDitto. Seems to me that if the cost to "upgrade" for a regular price individual subscription to the family is only $5/month, it would only be fair that for early subscribers it should only cost us an extra $5/month ($12.99) to upgrade to a family subscription now. Google, we all know you're the greatest service going, please make this happen!
DeleteMe too!?
DeleteThis comment has been removed by the author.
ReplyDeleteThis is one strange product announcement - you never bothered to link to any explanations as to how to do this. very odd.
ReplyDeleteSince your Google Apps account is "owned" by the company, not you, there are big issues that would have to be resolved before this could happen.
ReplyDeleteI have been a google apps user since before it was for companies. They should just allow us to turn the feature on or off in the administrator panel.
DeleteMy Google Apps [domain] is owned by me. I don't see any issues here.
DeleteIf they want to get rid of all the "free" users then either provide the means to transition off or create something like a "Google Apps for Families" for us folks to use. I'd gladly pay some sort of reasonable fee, just not as expensive as the Business side.
I am so sick of being blocked from using Google's features because I am a loyal google apps user and running google Apps for almost 10 years.
ReplyDeleteWhat about YouTube red outside us? France ?
ReplyDeleteWhat about YouTube red in France?
ReplyDeleteWell, this sucks. Google fanboys like my family are not eligible because we have a vanity domain for our family. We are not Google for Work or Education, yet we cannot have this service. Total BS. Thanks again Google for screwing your most loyal.
ReplyDeleteWill it be in time for Christmas in Norway? It would be a great gift for the whole family!
ReplyDeleteKeep it up :D
I would love it if Google would add the kind of library sharing that Apple does, so when I purchase an album without a monthly subscription, I can share it with my wife as well.
ReplyDeleteI'm in
ReplyDeleteWait, if I do this, my kids can buy unlimited content on Google Play using my payment method and I can't restrict that? Insane. I've been looking forward to this for months, but this is a potential dealbreaker...
ReplyDeleteYou have to authorize every purchase unless you explicitly allow otherwise.
DeleteThe documentation seems pretty clear that in-app purchases work how you describe, but not media/content purchases from the Play Store (books, movies, music, etc)
DeleteI agree, i dont know which product manager came up with this idea, but it has to change
DeleteIs there going to be another announcement when it's actually ready?
ReplyDeleteThis comment has been removed by the author.
DeleteThis comment has been removed by the author.
ReplyDeleteMy son and husband both have individual Google Music accounts. Will they lose their playlists and thumbs ups if I upgrade to a family plan, they join, and cancel their individual accounts?
ReplyDeleteNope, all of that is maintained at the individual user level.
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My view on the puts and takes of this implementation, in points:
ReplyDelete+5 points - Family Plan in Canada!!! Thank you! Wife's and mine subscriptions at $7.99/month each would translate in a saving of $1/m and we can add the kids to the account!
-2 points - No YouTube Red in Canada; ads came back to YouTube too
-1 point - I'll lose my $2 off for signing up at day one
-1 point - Wife will also lose her $2 off for signing up at day one (well, day 2 maybe)
So far, it's worth it. But:
-1000 points - My kids can now purchase Google Play content?!?!? And I can't stop them? Really Google???? Someone tell me I'm not not understanding how that works.
STOP - Now that's a show stopper for us.
I assume it is an attempt to keep people from sharing a family plan with friends. But, ironically, I'd trust my friends more to not charge items to me than I do the kids (or their friends playing with their phones, etc..)
DeleteUgh. Google apps user here too. Can't add a family plan either. Big G, you need to address this asap.
ReplyDeleteStill no Google Now for Gmail Support, Inbox (until recently), and now this. I highly doubt Google gives two shits about its fanboy Google Apps users anymore. We are treated as if we are some mega corporation using Google as our platforms and need special structuring to protect our huge corporations. I have five family members under a vanity domain. We all use Google everything to include Chromebooks and Nexus 5X or 6P devices. Screw you Google.
DeleteGo here and add your support:
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
@derekGordon: by def'n, the legal terms of being a gapps admin are precisely very different to being a personal gmail user and _thats_ the problem! whether you are grandfathered in or not, the domain admin has different rights and ownership of data within the domain. its not special structuring its just the t&cs!
Deletethe problem starts and ends with the fact you're using a product designed for businesses, for your family. while functionally its a 'reasonable' fit, the laws and regulations on data are quite different.
I suspect the only sensible route for stability would be to develop an almost-clone of gapps for business called "gapps for groups|families" that has t&cs around domain manager that are more of an aggregate of personal privacy regulation and shared acceptance of accountability over what the domain admin is capable of doing. for a start they wont have visibilty or control over data owned by people in the group unless specific rights are required (eg to manage child accounts etc).
in fact, this product feature is a clear precursor to exactly that outcome, minus either custom domains, or the fact that gapps IDs cannot be currently assigned into groups.
Not for my family. Since I pay for a custom domain, I'm not allowed to pay for music.
ReplyDeleteI've been waiting for this since September and had finally given up on Dec 1st and canceled. Subscription ended on the 6th and now here it is. YAY! I go to resubscribe and guess what: not supported on the apps for my domain that my whole family uses.
ReplyDeleteBOO!
Does anyone know if signing up with a throwaway gmail address and inviting my, my wife's, and my daughter's apps address will work?
I just tried this, it doesn't work. You can't even be invited to a family plan from an Apps account. Thanks google!
DeleteGo here and add your support:
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
Anyone having trouble make sure Google Play Services is updated to 8.4
ReplyDeleteThere are no purchase control options for associated family members. That is working as intended I presume. So thanks, but no thanks.
ReplyDeleteSoooo what about us that have the initial $7.99 plan, will we have a discounted family plan also if we just upgrade?
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ReplyDeleteAny idea when YouTube Red is coming to the UK?
ReplyDeleteHave my Family Plan up and running. Great addition to the Google lineup.
ReplyDeleteMaybe some day after I die my grand kids may get in my country ...
ReplyDeleteWell the good news is that till then there's Apple Music!
DeleteFor those asking if you you get a discount for using google play music sense its start. Isn't the fact that you are getting it for 6 people for a little less than double the normal price. On top of that to my understanding everyone also gets to activate it on 10 devices per user. Yet you are complaining about a discount. Explain to me how you aren't getting a huge discount for getting that many people for that low of price.
ReplyDeletePersonally, I just want to keep my $7.99/mo price should I decide to return to a solo subscription. So far, it sounds like that won't be possible; so, I don't want to risk changing to a family plan only to have others bail on their share of the cost. There would be no risk if I could at least get my $7.99/mo price back.
DeleteI guess one could argue that we were early adopters for Google Music, and well ... the family plan is still for Google Music. :)
Google has been really good with me about getting me back to the $7.99 price. I think my CC has expired twice. When I would go to renew it would be the higher price. I would contact them and they would fix it immediately. I think they might be willing to do the same if you revert back to a single plan.
DeleteWhy not give the administrator for free Google Apps account the option to enable family plans? Why must it take 3 months to a year to get the same functionality as a consumer gmail account?
ReplyDeleteGood idea, can you add your support here:
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
What if family member accounts are located in a different country from where the original subscription was purchased?
ReplyDeleteDoes anyone know if my personal mp3 music collection is available to all family users? I have digitized books on tape etc that my daughter like to listen to. I don't want to have to re upload things for each family member.
ReplyDeleteDoes anyone know if my personal mp3 music collection is available to all family users? I have digitized books on tape etc that my daughter like to listen to. I don't want to have to re upload things for each family member.
ReplyDeleteSo I can't subscribe on a PC, iPad or Amazon Fire? I don't have a dedicated Android device! I love Google Music but can't get the family plan? Is this just temporary?
ReplyDeleteThis is a big fail for those of us who use Google Apps for Work for our families. It's a really big oversight and means that I'll either have to use Apple Music or Spotify until this is sorted out. Fingers crossed that the policy changes soon.
ReplyDeleteCan you help add support for this ability:
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
Trying to reply to your thread, Greg, but am getting a "You do not have permission to access this content. (#555)" error.
DeleteThe Good God, pls come and save the youths. Happy Dec.
ReplyDeleteWill there be the possibility to upgrade an account from a Family Plan member to a full personal one, or otherwise transfer from one to another? You can't do this, for example, with Netflix, and it is very annoying!
ReplyDeleteHi everyone! I am having great trouble signing up for the family plan with my Canadian credit card. The account seems to lock me out from any purchase. I have both paypal and CC. Anyone else have this issue?
ReplyDeleteYeah, I only have PayPal and no need for a CC... Apparently my money isn't good enough for Google...
DeleteCan a regular Google account be a family manager and then invite Google for Work accounts as family members?
ReplyDeleteI was also boned by the lack of support for Google Apps/for Work support.
I tried it, but it won't work. Can you add your support here:
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
Unable to join this service because I am a 'for Work' subscriber. What gives?
ReplyDeletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
Deletehttps://productforums.google.com/forum/#!topic/play/86WVa8b_3i4;context-place=forum/play
DeleteSuch a shame, there is no way I'm giving my kids access to my credit card for Play Store, the family manager should have the option to require authorisation for all purchases on the "family card" not just for in-app purchases.
ReplyDeletehttps://productforums.google.com/forum/#!topic/play/3VIh-e7XT5s;context-place=forum/play
Since it's a family plan, is there any parental control to restrict kids accounts to certain albums or filter explicit music?
ReplyDeleteSince it's a family plan, is there any parental control to restrict kids accounts to certain albums or filter explicit music?
ReplyDeleteThis comment has been removed by the author.
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I am having issues getting the service added, I am getting server error. I am a early adopter individual paid service. Anyone else having issues?
ReplyDeleteEnabling Family Plan mean that your family can now buy apps, movies, books, etc. on your credit card without any possible restriction.
ReplyDeleteSo you won't add your kids and you won't add your older parents. Excellent for a family plan!
this is absolutely stupid! I suggest anyone who would like to regsiter to this offer to NOT do so until this mistake has been corrected.
I recommend start using #GOOGLEAPPSFAIL on all your social media accounts. This has really gotten ridiculous. My post:
ReplyDelete#GOOGLEAPPSFAIL The latest: Google Apps doesn't work with Google Music Family Plans.
Completely unacceptable! #GOOGLEAPPSFAIL GA doesn't work with Google Music Family Plans.
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ReplyDeleteHow I Got My Ex Husband Back...........
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Google play music family plan charge 16.04 instead 14.99 on sign up, why is that?
ReplyDelete